Terms & Conditions


Prices

Prices displayed on our Site will be honoured, except in case of obvious error. We endeavour to ensure that all prices are without error but in such cases we reserve our right to rectify any errors.  Prices may change and offers may be withdrawn at any time. Prices stated on the Site are for the product only. Delivery costs will be an additional charge and will be included in the final cost.  Orders of 3 products or more will be entitled to free standard shipping, excluding special offers.

Availability & Special Offers

All items are subject to availability. If the product is unavailable we shall notify you as soon as possible and you will not be charged for the out of stock items. Delivery charges and timescale will be notified upon the customer placing an order. We will make every effort to fulfil the order within the estimated timescales, however occasionally unforeseen factors or events out of our control may cause delays. We are not liable for any unforeseen delay or failure to deliver the products within the estimated timescales.

Returns, Exchanges & Refunds

We will refund or exchange any item that is defective. Please return the unworn, unused item in its original packaging within 14 days of delivery, stating whether you would like a refund or exchange. We will process your request as soon as possible based on our assessment of your defective item. We take no responsibility for any items lost in the post or delivery. If any items' colours have faded due to not following our care instructions, no return or exchange will be offered.

Privacy

We respect the privacy of our customers and no personal information will be given to a third party unless we are being spied on. There is nothing we can do about that unless / until one of the SOXKS team is elected President of the United States of America.